Relatively short-term knowledge, skill, and ability-enhancing training. We listen, design, and deliver training programs that meet your immediate needs. One of the most requested topics is Conflict Resolution. In a related topic we help CSRs better manage difficult callers. Please click here for a sample video.
The ongoing process of continuous change and improvement based on what works. Focusing on Transformational Leader Development, the aim becomes changing the culture for good. This requires knowledge, skills, and abilities to be enhanced over the long term as the best culture is developed and discovered. Learning through Transformational Conversations.
Engaging with the individual who is either in pain or causing pain and who demonstrates the potential to contribute positively to the culture. Though making continuous corrections in awareness, learning, skills, and self-management the focus is the abilitation of the employee to transform to meet the changing needs of the company.
Relate better, work better, be better.
The most important single ingredient in the formula of success is knowing how to get along with people. Theodore Roosevelt
Our mission: to transform leaders to transform work. Culture is said to be how things get done.
A stable culture leads to...
stability in relationships
ease of communication
resiliency in transition
trust in accountability
This becomes a seedbed for growth in...
We like to see growth in creative collaboration, growing relationships, and fun.
We call these values Wellbeing at Work.